terms of service

Tickets

General

With buying a ticket you get access to the conference on all 3 days.
All prices include German "Umsatzsteuer" (VAT) of 19%.
The ticket price does not include costs for travel, accommodation and catering.

Student Tickets

Students must show a valid student card at the entrance of the event. Otherwise the price difference to the regular ticket price has to be paid at the door to be granted access to the conference.

Refund

Tickets for the conference are non-refundable. You can transfer your ticket to someone else, though. Please see below.

Ticket transfer

You can transfer your ticket to someone else until 7 days ahead of the event. Please write an email to tickets@retune.de to do so. Requests that are issued too late can not be processed.

Conference

Speakers and the program are subject to change. We will try to inform you about changes as soon as possible. This does not entitle you for a refund of your ticket.

Registration at the event

At the registration of the event, your ticket will be exchanged for conference badge. Don’t loose the badge! You have to show it to be granted access to the conference. You have to bring your id card or passport for registration.

Workshops

Workshops are not included in the conference ticket. They have to be bought seperately.
It is possible that we have to change the workshop leader for the workshop you signed up for. This does not entitle you for a refund. If the workshop you signed up for has to be cancelled (e.g. not enough participants) you will get a full refund of the workshop price (not the conference price).

Cancellation of the event

In case the event has to be cancelled, participants will be informed via email at least 10 days ahead of the conference. Participants get a refund of the full ticket price within 14 days. retune does not refund costs for travel and accommodation.

Photos and Videos

retune and people from the press will document the event with photos and videos. With buying a ticket you grant us the right to use this material for communication of future events. You also grant people from the press the right to use photos and videos in their publications.

Accessibility

The conference venue is in the ground floor and no stairs have to be taken to access it. Anyhow, if you have special requirements for being able to take part in the event (e.g. wheelchair) please contact us in advance.